This is based on the lack of customer service I received through Galpin's service department. I had a recall with the locking mechanism on all four doors. It was fixed by another dealership that has since gone out of business. Galpin explained that they would charge me $198 to diagnose the problem. The appointment desk explained they just had a cancelation and I could come in later in the week. I asked them if I would be able to make my appointment I had at 1pm (it's an 1.5 hour drive each way). They told me to let the service ...
Martin Hawatmeh and Jonathan Kramer made the process of purchasing a new Volvo an absolute pleasure. They were both attentive, knowledgeable, and made great efforts to help me and my family feel comfortable throughout the entire experience. The appointment process, test drive, and sales component were all smooth and I appreciate that there was no pressure to purchase more than what I needed or wanted, though they kindly offered numerous options. Every single question that I had was answered professionally and completely. These guys were great listeners and really worked hard to ensure I was able to purchase exactly the ...
Great experience, Maldino Rostom was amazing and extremely helpful! Also, Jeremy Chick was great to work with on Finance! We'll be back again for our future vehicles!!
Steve Rogers and Galpin put the fun back in buying (or leasing) a car. What could be a horrible experience turned out to be a truly GREAT one when working with Steve. Hands down recommend you go see him at Galpin for any of your car needs. I've gotten my last 3 cars there -- Truly the BEST car buying experience I've ever had. Thank you Steve Galpin!!!!!!!
I leased a V60 Volvo Wagon. The experience was the easiest I have ever had when either purchasing or leasing a car. Staff is highly knowledgeable.
This is my second lease with the team at Galpin lead by Eric Felder. Eric's consistent professionalism, courtesy, and service is a major reason why I keep returning. They make me feel valued and my business apreciated. He walked me through every step and made sure I had total clarity throughout the process.
The guys there were so nice even to the English guy in Finance sorry I cannot remember his name Harry did a lot of negotiating for us with our grandson and Arnold carried out all the aftermath with us amazing thank you all so much the Egans
I worked with Justin Permijo and to lease my new XC90 and he made the process so easy. Justin was honest, professional and seemed to really enjoy his job and working with me. This is the fourth Volvo I have leased and it was by far the best experience I have had - it was faster than any of my past lease processes and I am really happy with both the car and the lease terms.
I just leased a 2020 XC40 Volvo with my fiancé and absolutely love it. The whole experience with our salesperson Moe Hosseini made a big impact on why we gave our business to Galpin Volvo. Moe was very respectful, knowledgeable, patient and understanding, gave us what we asked for, made us feel welcome and comfortable, and overall super helpful. It was a great experience, ask for Moe if you’re interested.
David and Gilpin makes you feel at home from the moment that you walk into the door David listens to you he gets you the best possible deal he can I will always be appreciated of him and always recommend friends and family to Gilpin
No better service around than at Galpin! Terrific customer service in their Service Dept with Steve Walker! He went the extra mile in making our repair/maintenance experience fit our needs! And the car buying experience with Steve Rogers was top notch! No better car salesmen on the planet! Steve goes above and beyond to give you the customer service of your dreams! That is why we have been returning to Galpin and Steve Rogers for the last 12 years! I can’t THANK Steve enough for his wonderful service!
Thank you Steve Rodgers for a great experience in the purchase of our Lincoln MKZ. You made our experience wonderful. No pressure or stress and the knowledge of every detail was amazing. I must give my highest praise to the Service Dept. And especially Steve Walker. A great job working on my truck, you are a true Professional. Thank you all!
Steve Rodgers is our go to guy for cars. We are fiercely loyal to Steve! We refer him to anyone buying a car. He just sold us our 2nd car and if we need a rental he’s handled it for us for years. He’s honest and thorough and he helps rescue animals. One heck of a human! Thank you for always making us feel like VIP’s!
Keith S made my purchase experience very gratifying. Our negotiations were totally transparent. He made me feel comfortable spending my money. I will recommend Keith to my friends and family!
6/7/2019 Eric Felder of Glapin is a pleasure to work with!!! I highly recommend him, and this is why ..... I had an excellent experience dealing with Galpin Jaguar because of Eric and his professionalism and competitiveness in getting me the best price on my New Jaguar F Pace lease. Most importantly, his professionalism and customer sevice is unmatched. Thank you again, Eric, for a stress free vehicle leasing process and a price that couldn't be beat .I will be referring many friends and family your way for your honest and competitive business practice. And of course, I love my New ...
Needed my Volvo battery replaced immediately. John Gasparyan listened and delivered services accordingly. I was able to keep my appointments for the day. Good job, John!
I am very gratuful for the attention and follow up I recieved from my Preferred agent Mr. Eric Felder! Mr. Felder has a way of making you feel like your the only cilent even though we know eveyone who steps in the door gravitates to him. He's professional and makes sure he offers the best for each client and not a stock serivce offering, and he does it with a sincere smile!!! If your looking to buy or lease, I highly recommend that you see for your self the talent and first class service rendered by Mr. Felder. P....
The level of service that I received from the service manager Robert Sardariani was impeccable! This guy went above and beyond to make sure that I was satisfied and well taken care of. Great attitude great service, and a pleasure to deal with. Just wanted to say thanks again Robert!
My Galpin service manager, Steve Sullivan always takes great care of me. He is knowledgeable and familiar with my car's history, and he takes great care to make sure that I am satisfied with the service. He is my go-to guy, and also Galpin is a great place to have my car serviced! The place is clean, bright, and everything is done the right way there!
Galpin Jaguar salesman Todd Kessler rocks! No stress buying from a consummate pro! The whole experience fantastic! Plus I love my 2019 Jaguar F-Pace S!
Best service ever!! Obsessed with my new car! If you need help or a new car Justin Permijo is the absolute best!
I had an excellent experience with both Justin and Jeremyyy the sales manager. They took care of my needs concerns and questions with professional and personable courtesy. This is an outstanding dealership to buy your car from and I couldn’t be more satisfied.
I had the best car buying experience ever at Galpin! Todd Kessler was amazing every step of the way providing 5 star service and making sure all of my questions were answered. Ask for him by name. He helped me get the best deal possible and did it all with a smile. He was kind, informative and patient. He introduced me to the car of my dreams and on my behalf negotiated the deal a lifetime. I am now a Galpin customer and will come back to Todd in the future. AMAZING SERVICE!!!
I have had the BEST experience at Galpin Jaguar. Todd Kessler was the most amazing person to work with and he made the car buying experience seamless. He put me in the car of my dreams and at an awesome price. He was always courteous, prompt responding to my messages, and took care of me like I was family. I will definitely be coming back for my next car in the future. They now have a customer for life!!👍🙌
I was in search of a new car and scoured all over SoCal to find the best deal and the best car salesman. I got both at Galpin Jaguar. I worked with Todd Kessler and through the ENTIRE car buying process he was courteous, responsive and informative. He fought to get me the best deal possible. He spent weeks working with me and was patient and kind every step of the way. I'm a satisfied customer and will be back in the future. Todd was a pleasure to work with and I would wholeheartedly recommend him to family and ...
This is my 3rd time leasing from Galpin and every time I am amazed at how great the customer service is. From the sales to finance, they provide exceptional service all around which is why I come back time and time again. Specifically, Jonny Kramer and Todd Kessler are my favorites to work with - I let them know the features that I wanted, the price range that I was looking at and they made it happen. Now happily driving in my 2019 Volvo XC60!
Very happy with this experience. I traveled from out of state because of the customer service that Todd Kessler and the rest of the team at Galpin provided. This made the car buying experience very easy and Todd was even kind enough to pick me up from the airport.
Just leased a beautiful Jaguar XE from Galpin and I could not be happier. Justin Permijo was very patient with me as I was a bit indecisive and ultimately got me a great deal on the car I wanted. He also took the time to take me on a lengthy test drive, showed me all the features on the car, and paired my phone AND garage opener so when the paperwork was done, my car was ready to roll. Would definitely recommend Galpin. Thanks again, Justin!
Just finished up with Justin at Galpin and leaving with my new car. So happy with everything, galpin and Justin are the best! I will be back!
Everything about the service was excellent; from my greeting by service personnel through to clearing me to leave. My car was returned in excellent condition as if it was brand new!
Dom Prendergast was thoughtful and made the experience pleasant. I was there for almost 6 hours, but Dom was patient and at no time did it seem like I was there that long. Dom made the process smooth and painless. He walked me through all the new features and controls, a lot since, I went from a 2004 to a 2018. Dom, also, provided me with his number in case i have any issues and to set up my first service.
I was helped by Luis and Sean’s on my Volvo acquisition - both were amazing. Luis did all the sales and process went exactly as promised. I was in and out without additional headaches. Both of the gentleman were great in going over all of the features my new car has and explaining how to operate the apps. It was lovely dealing with them. There was no pressure and genuine interest in being helpful. Good job guys! I appreciate what you did for me and how easy it was. Will be back to see you for my next ride. :).
Just purchased my 5th vehicle from Steve Rodgers at Galpin Ford. Couldn't ask for a faster, more efficient, service. Thanks, they make buying a car fun again.
I have been extremely impressed by your employee Mark SCHULLER and also my over all experience with the GALPIN facility. It was very welcoming, clean, warm
Bill Baumgartner is the best service staff person to help guide me through the process and help me understand the repairs etc. Excellent communication and manner.
Great service and knowledgeable staff. Todd and Justin were helpful every step of the way. I would definitely recommend this dealership to anyone looking for a new Volvo.
Todd Kessler in Volvo Sales is superb. Steve Sullivan is terrific in service. Together they are a perfect team. I recommend both of them highly.
Eric Felder is knowledgeable and very friendly! This is my third Volvo from Galpin. I continue to purchase from them because of Eric's great service, and I get a great deal. Steve in the service department is also wonderful!
Galpin Jaguar is simply amazing! Their "culture" is based on customer satisfaction and I can attest that I'm beyond satisfied with the top tier service that I received from the time that I walked in the door and special ordered my car to the time that my new Jag XE R-Sport was delivered. BTW, I'm a repeat customer thanks in no small part to VIP sales rep Eric Felder who is the most amazing auto sales person that I have ever dealt with -- and there have been many. I heartily recommend Galpin and suggest that ...
We've leased or purchased Volvos since 1974 from four different Volvo dealers, and Galpin Volvo is by far the best, especially the sales associates, John K, Justin R, Jay, and the financial associate (whose names escapes me!)
I have bought 3 cars with Steve Rodgers I love working with him! He is so professional and kind. I know he will always take care of me and has also taken care of my friends. My sister is shopping for a new car and I wouldn?t take her anywhere else. He deserves every good word I say and more! He is great at what he does. Janet V.
The salesman was top notch. Very friendly, professional, and knowledgeable. I don?t think I could of had a finer sales representative. Financial officis friendly, efficient.
Galpin Volvo is the place to purchase a great car (See Richard Molina, 1(818)941-4570), backed by fantastic service (See Service person, Alex Suarez, 1(818)273-1724). To get the best car purchasing experience go visit Galpin Volvo! A clean well organized, welcoming place, more than just a car dealership...The Galpin Experience includes: Ford, Toyoty, Jaguar, Volvo etc. It's a city within a city!
this is the one and only car dealership that you need to go for all your car or truck purchase they are simply the best and truhly the largest dealer in USA i leased a 2018 Volvo last week and deal was very sweet ,financing the beat and sales and service experience was absolutely nice ,warm and VIP treatments salesman Todd Kessler was very nice ,kmowelagble and very helpful with showing the car explaining all the futures ,packages and options i was very satisfied with the deal and sales team happy with my new car so go there and they make ...
Getting a new car, while exciting, can be very stressful--particularly when there are so many car dealerships in Los Angeles! I?m grateful to Steve Rodgers for always helping me through the process and giving me the best deal possible. This is the fourth time I have worked with Steve and yet again he went above and beyond to take care of me every step of the way. He never pressures me to make quick decisions, which is a huge relief. His passion for his job and knowledge about the cars he sells give me confidence and peace of mind. ...
Went in late on a Friday night thinking I was just going to get information to see if I qualified to get a Lincoln I had seen online and although the car I originally wanted was sold I got one similar to it. Steve and Lana made some magic happen and made it possible to get the car I wanted .
What a wonderful experience dealing with two of the best sales people I've ever dealt with Steve (captain America)Rogers and Luis (hero) Farias. I normally hate dealing with car salesman due to them being sneaky. Dealing with Galpin Premier is totally different experience. Would I recommend Galpin Premier Dealership? I say absolutely!!! To anyone I know. Keep up the great work Steve and Luis.
I was in the market for a luxury car but hadn't quite decided what to get yet. When we arrived at the dealership, Steve Rodgers greeted us warmly as we walked in. I was upfront with him and told him that I haven't decided on a car and was just looking around. He was very pleasant and asked if he could show us around the dealership. When we were given the tour, he asked me questions to help me narrow down my options. After the very extensive tour, Steve told me that once I had decided on what ...
Steve Rodgers and Eric Ragland knocked it out the park again!!! I?ve bought over 40 vehicles over the years and can say without hesitation the trust, the care, exceeds that of any dealership I?ve been, further, Steve Rodgers attentive and knowledgeable attitude excellent is unsurpassed. Well done gentlemen
My experience with Galpain was great. The service rep was very enthusiastic and very helpful with the whole process. He answered all my questions and made me feel happy with my purchase. I love driving my car.
I just went in a few weeks ago with my lease that was ending soon. I've had the pleasure of working with Ivan Merino for the past 6 years. He has helped me lease 3 cars already and the process was so easy. Thank you ivan for everything and all your knowledge. I highly recommend him.
I decided to visit Galpin Jaguar after 20 years of Porsche ownership. The thing that was as impressive as the car itself (F-Type R) was both the immediate hospitality I experienced from everyone on the staff (I was stopped often to be asked if I need help) and the outstanding service and knowledge base displayed by the sales team I ended up working with, Willie and Matthew. Professional, smart and right to the point. Excellent experience. Converted me to Jag!
Our sales consultant Gary Kessler is absolutely fabulous. He is the reason we're repeat customers. Gary makes the whole process of purchasing a car so easy from start to finish. He's knowledge and expertise is what makes him stand out at the dealership. If you need to purchase a premier car at Galpin Gary is the person to as for.
I recently purchased a new 2016 Jaguar XJL from Galpin Jaguar. It was my second Jag purchase from Galpin and it couldn't have been smoother. Sales Advisor Eric Felder was top notch and guided me through the entire process flawlessly from selection through delivery. I got a fantastic deal and paperwork was about as easy as it could be. I love the car and Eric has been fantastic checking in with me to see how everything is going. He went above and beyond to the point of dropping some paperwork off at my home!!! Thank you Eric and Galpin for ...
I had a wonderful and memorable experience working with both Oliver Baggaley and Willie Darwich, they make a great team and know the product well. Thank you
We recently purchased a Jaguar w/Eric Felder, in all my years of purchasing cars, this was the easiest transition for our trade to our new. I spoke w/Eric, set an appointment, bought a car. Eric's customer service, knowledge and patience was pure excellence and I'm not easy to please, but he pushed past all my reservations and I'm a happy customer, I'm honored to be a part of the Galpin family!
The absolute best car buying experience of my life. My sales person (Andrew Aul) was kind, knowledgeable and exceptionally good at his job! The best!
We needed an inexpensive, small to medium-sized entry-level car for my wife. Not finding what we were looking for, we decided to look for a Jaguar again; this time the new XE. This would be my fourth Jaguar in 27 years; I am very happy with my current, 232,000-mile Jaguar XJ8. (I typically get my cars when the model comes out and drive these for 10-13 years or 215,000-250,000 miles). We decided on the XE, because it was reasonably priced and had great reviews. Since I could not locate the color my wife likes locally (we did an on-line search), we ...
I have recently enjoyed a most pleasant experience with a friendly, knowledgeable, responsive and expedient Sales representative - Justin Permijo. He had made buying a car an easy, fun and unexpectedly pleasant process. I feel that I've made a lasting friend who will support my post-acquisition needs for as long as I own my Galpin vehicle!!!
I dealt with Andrew Aul over the course of my car buying experience. He was friendly, helpful, and knowledgeable from beginning to end. 10/10 would recommend. I will definitely buy from him again in the future.
Vaughan was great ! So helpful. He made sure I was able to get my dream car . Everyone at the dealership is so nice. Make sure to ask for Vaughan he is the best!
SUCH A PLEASURE DOING BUSINESS WITH LANA KRIZKI AND JUST P. CAN'T THANK THESE 2 ENOUGH FOR THEIR HELP. VERY GENEROUS AND HELPFUL WHEN IT COMES TO PRICING AND GETTING YOU IN THE RIGHT CAR AT THE RIGHT PRICE. THEY WILL WORK AROUND THE CLOCK TO MAKE YOU HAPPY. I PERSONALLY GUARANTEE THIS. GO SEE THEM WHEN YOU ARE AT GALPIN PREMIER PROMISE YOU WONT BE DISAPPOINTED.
I bought a 2017 Jaguar XE from Galpin Premier about a month ago. After my experience there, I felt the need to write a brief review. Eric Felder is by far the most amazing car sales executive I've ever been in contact with. He assisted me in finding the right vehicle for my daughter for her first car. He assisted my wife in moving from an SUV, which she loved, to a sedan that, even after about 4 months, still finds a way to bring it up in conversation as often as she can. He got my son his first new ...
I have purchased nearly 25 new cars over time and dealt with at least as many sales people. Eric Felder at Galpin Jaguar is the best I have encountered. He has a very detailed knowledge of the product but more important a very high EQ (emotional quotient). The car sale process is never easy and rarely if ever enjoyable. Eric helped make it enjoyable for me.
When I walked into Galpin Volvo today I wasn't sure what car I had decided on but I was sure of the color, Red, I always have red cars following in my fathers footsteps. I had been to 2 other dealers looking at several different kinds of cars. I knew I was interested in a Volvo but not sure what model so that's what I came in to do, to test drive a Volvo. After finding out the cars I liked didn't come in red, I was ready to walk but that's when our sales person, Justin ...
Had an absolutely great morning at Galpin Premier exploring and test driving potential SUVs. The showroom is lovely and the service is outstanding ... Justin Permijo in particular is friendly, knowledgeable, & an overall joy to work with.
We arrived as the dealership was about to close and Justin Alexander Permijo was excited to stay and take us for a test drive and walk thru all of our questions regarding different vehicles galpin offers. He was very knowledgeable and informative.
A few days ago, I went to Galpin Premier Collection to check out a couple of Jaguar F Types and the Aston Martin Vantage. Lana K. and Justin P. both took me out for a spin. They are very cool ..... relaxed and friendly! After the test drive, we hung out in the secret James Bond room. I was provided with a few brochures and we talked about my options. I did some additional research and now I'm thinking about building a new Vanquish. If you're looking for a Jaguar, Aston Martin, Volvo or Lincoln ..... visit Galpin and ask ...
We are so pleased with the impeccable customer service Justin Permijo provide throughout this process of car shopping. He is extremely knowledgeable and always had a friendly approach in making sure we were satisfied customers! I will definitely be sending anyone Justin's way, love the car and awesome service!
Vaughan Talor at Galpin Jaguar made the process easy and painless and was with me every step of the way. I will never go anywhere else to buy or lease a car.
I would to like to give HUGE shout out to Justin Premijo and Lana Krizki of Galphin Lincoln. I decided to treat myself to a luxury vehicle. I had been looking for a couple of months testing every Luxury SUV out there. Nothing was really doing it for me. After seeing countless Matthew McConaughey commercials I decided to give Lincoln and Jaguar a try. I was very up front with Justin and Lana about my needs wants and more importantly no rush. I was not pressured I any way. They were knowledgeable, professional and friendly. They not only helped me ...
Justin Permijo made my whole experience at Galpin very pleasant. He knows exactly how to treat a customer and really made me feel comfortable. He went above and beyond to get me exactly what I wanted for a price within my budget. Justin was great; I will be doing all my future buys with Galpin and Justin.
My husband and I bought our very first car together at Galpin. I was really hesitant because we both have never purchased a brand new vehicle from a dealership before. We had the pleasure of meeting Ivan Merino and Justin Permijo at the dealership and both of these gentlemen welcomed us warmly. Upon arrival we were taken to a licensed Starbucks that was on site and our entire order was complimentary. Mr. Permijo told us about the different cars that were new and offered to let us take whatever we wanted for a test drive without any hesitation. We were ...
Just bought a Jaguar and Justin Permijo was the best. Great service and a great experience! He was attentive and patient and not pushy at all. Would buy from Galpin and Justin again.
Justin Permijo has been a great help in my shopping experience at Galpin. His expert knowledge of Galpin cars and trucks helped me decide which vehicle to purchase.
I recently purchased a 2017 Lincoln Mkz for an astounding price!!! I'm blown away. I walked into the Galpin Dealership with the intentions of buying another Mazda 6. However the sales manager Jeremy convinced me to buy a Mkz. One of the best choices I've made thus ! far!! My salesman Justin Permijo was very helpful! We test drove a few cars and he also guided me through the purchasing process. He also showed me a lot of the features on my car before I drove off the lot. If you ever need a salesman that's professional, yet comedic at ...
Having owned Jaguars for years and having purchased from Galpin Motors before, I was not surprised when I received thorough employee attention and was able to view a wide selection of Jaguars. I was particular in the category that I was seeking and Jonathon Kramer was an extremely helpful salesman who "pulled a rabbit out of a hat for me". When leaving with my choice of Jaguar, Pablo so patiently instructed me in the "electronic technology" of the car that I had very little need later to refer to the car's manual.
We ordered our car in January; it finally came in and we took delivery on June 12th. We had the best purchase experience with Anthony Shahan and David Choi. It was a pleasure doing business with them,
I leased a Jaguar through Galpin Jaguar and had a great experience. The deal was unbeatable, the customer service was tremendous. I highly recommend Galpin Jaguar.
Outstanding dealer. The salesman "Dev" is a professional with great people skills. I received an even better deal on the price of the car than I expected.
Purchasing a new car is very emotional and it was so nice to have a relaxing experience. We will definitely make this our go to care dealership.
The first that we walked in we felt the warmth atmosphere and very friendly sales associates. Allan Chiha gave us the best possible information regarding lease and purchase programs available. we are very satisfied with his services.
I highly recommend this dealership as our Salesman Allan Chiha asked what we thought of what we had seen so far and my husband said I can't make up my mind because everyone that works here is so nice and knowledgeable!. We will definitely come back in the future to do business here as this is our 3rd purchase so far.
Galpin Jaguar is simply the best Jaguar dealership I have ever encountered, period. Praise indeed, as I a have owned 5 Jaguars , purchased across the country , from Florida, to Texas to Southern California. David Choi, Sales Manager and Matthew Parsons ,Brand Manager are exceptional executives with a no fuss, straight to the point , get it done attitude. I have serviced my cars at Galpin for over 15 years , Vic and Brian in service are incredibly caring and diligent. Free Starbucks too!! The best Jaguar dealership in the USA!!
We are extremely happing with our new Jaguar!!! Michael & Josh were very professional and provided excellent service! They were both very helpful. Thank you for a great buying experience.
The representatives were very knowledgeable and professional! Matthew spent considerable time with my wife and me to be to be sure we were very comfortable with the many features and controls of the new Jaguar XF. Tony was comprehensive in explaining the service and financial matters!
I had a great first experienced when I visited Galpin Ford this June. I was very apprehensive about going to a dealer to purchase a car but I am very glad I went. The galpin Jaguar and Mazda staff were friendly and welcomed me with a smile. Ivan Merino-the sales men who helped me provided me with information and choices. I am very happy with my new 2013 Mazda. Thank you Galpin Ford!
This was my 5th purchase from Galpin, it's always a great experence. Everyone is so helpful and friendly, they really go out of their way to make there customers happy. Galpin has the nicest car dealership I've ever been in, very nice and clean. I couldn't believe the inventory they have, so many cars to choose from. I have recommended Galpin to all my friends and family. I can't wait to go back!
My purchase of a used Jaguar was facilitated by a great group of people at this dealership. It was quickly processed amid the Thanksgiving weekend rush. Henrick Einfeldt was very thorough in his explanations of features and details of the car, and Valerie was excellent to deal with in the business office. Thank you
I commend all who helped to make our car shopping experience fun, exciting an completely a positive experience. Taylor and Gary were fabulous! Their patience and understanding was remarkable. They both showed a sense of humor and created a easy going atmosphere for us. Although we had to spend many hours at Galpin, the time flew by and never felt like an afternoon was spent anguishing over a major purchase. Gary was so kind to give me a private lesson in Nav 101A.. I think I got the hang of it right away! Many thanks again for pointing us in ...
I have purchased many vehicles, and Galpin was by far the best experience. They had a tremendous selection, the people were knowledgeable, and the best part is that I got a great deal! I strongly recommend Galpin for any automotive needs - Great service, great attitude, great price!
Awesome team and a great experience for a second time around. My service advisor, Mr. Ponce, is very thorough and highly skilled. I recommend this dealership.
This is my 3rd purchase from Galpin and it was the best experience I’ve had this far. Willie was very informative, knowledgeable and professional. This made purchasing the Jaguar XF so easy for me. I will refer everyone I know to Willie! Thank you Galpin and Thank you Willie Darwich!!!!
The sale person and The manager that I deal with are fantastic people. They listen to what you want and then they do everything possible to give you the best deal. They both go the extra mile to get it right, what wonderful team. The service personnel are fantastic. I deal with the Volvo service manager and Jaguar service manager, again they are the best. They do everything possible to get the things done right the first time and they do. They even check things out for you and infom you what you might need to do on your next ...
I had a very plea ant experience with the above mentioned men. They tok care of returning my leased car and gave me a great price for the lease of my new car. They helped me with extra care in fixing all the settings of my new car. I appreciate their help so much because I am not good at anything technical. Thank them for the wonderful service I received. Mary Joan Procop
Great customer service by salespersons who care about building a personal relationship with the end client rather than just pushing for the sale. I'm definitely recommending all my friends to buy cars from Galpin.
This has been the second time I've worked with the sales team at Galpin Jaguar and I am very pleased to say they exceeded my expectations in customer service. Loyalty is truly a two-way street and they've earned my business for a second time. I will gladly recommend Galpin to my friends and family. Thank you, Mr. Boeckmann, for assembling such a great team of professionals!
Let me start off by saying that every time I come into Galpin, I am always greeted with friendly service. Willie, my salesman , never failed to offer me his professional and friendly assistance to me no matter what kind of hassles there may be with the process of a deal. From always being quick to respond to my e-mails, calls, and/or texts to personally assisting me to the Galpin Honda Dealership in Mission Hills, I was always taken care of with nothing less of a VIP treatment . I also would like to extend my gratitude to Alex Tumasov from ...
i thought the service was great. the salesmen were awesome and i couldnt ask for more. they treated us like royalty and they were very nice and patient and polite. they both deserve a rasie.
On Monday, Sept 5th, Labor Day, I went to Galpin Jaguar in Van Nuys to look at the new models. I was interested in the XF model but not planning to buy until November or later. There I met Stewart Sank and Willie Darwich. They were extremely helpful And knowledgeable. They found the perfect car for me and I wound up trading in my 2006 X Type for a 2010 XF. They put together an offer I couldn't refuse. I have been a Galpin Customer for over 6 years and this is the third Jaguar I have purchased from you. You are ...