Customer Testimonials
I recently purchased a vehicle from Galpin Motors, and the experience was absolutely outstanding. Johnny Kramer and Stuart McIntosh provided what I would truly call white-glove service from start to finish.
They went above and beyond to accommodate my husband and me throughout the entire process. Johnny was incredibly responsive, always available by phone or text, and made everything easy despite our busy schedules.
What really set this experience apart was the convenience—they delivered the vehicle to our home and completed all of the paperwork right in our living room. The entire process was seamless, stress-free, and enjoyable.
Thank ... Read More DealerRater - Jun 14, 2026
Steve made the buying process so smooth and easy. He is also so positive and knowledgeable! One of the nicest humans I’ve come across and just an absolute pleasure to do business with. Thank you so much for helping me get my dream car!
Steve provided such a great car buying experience! He was friendly, professional, and responsive, and very knowledgeable about the car I was interested in and the marketplace in general. He provided top notch service while I was in the dealership, and his follow up post-sale was great too. I wouldn’t hesitate to recommend Steve to friends, family, or clients. Thanks, Steve!
Steve was a very knowledgeable resource. He understood our preferences and concerns and made the transactions easy. Really enjoy the atmosphere when buying vehicles here. Professional and friendly!
If you’re looking for someone honest, knowledgeable, connected, and genuinely passionate about taking care of people, go see Steve Rodgers at Galpin Motors.
From start to finish, my entire car-buying experience was seamless. No pressure, no stress, no games — just outstanding service and professionalism every step of the way. Steve helped me get exactly the car I wanted, negotiated an incredible deal, and made sure I received an extremely fair value for my trade-in as well. Everything was transparent, efficient, and easy.
What makes Steve exceptional is not just his expertise across the entire Galpin family of brands — including ... Read More DealerRater - May 19, 2026
Absolutely outstanding experience from start to finish. Steve went above and beyond to make the entire process smooth, stress-free, and professional. Excellent customer service, great communication, honest guidance, and genuine care for his customers. Highly recommend to anyone looking for someone trustworthy, knowledgeable, and dedicated to getting the job done right!
Steve and the guys over at The Glapin Mazda dealership, are hands down the best. They made the car buying process so smooth, i seriously couldn't have asked for a better experience.
Steve is an excellent salesman. He takes the time to provide a great experience! He also finds the best deals and always saves you money. I would definitely recommend Steve. He is the best car salesman I have ever had!
The sign of a great sales person is how they treat you when you're not actively buying anything. Steve Rodgers not only provided excellent service when I initailly purchased my Jaguar from him, but he remembered & recognized me when I came back a year later to have it serviced, giving me the same VIP treatment as before, even though nothing was on the line. When the time comes for my next new Jag, I will definitely be calling on him!
Steve Rodgers took great care of us and helped us find the right car for us when we went in looking. It was such a good experience we’ve gone back to Steve to find our next car purchase as well. What’s a better recommendation than repeat business?
Steve Rodgers was just an absolute pleasure to work with buying my Range Rover Sport. Knowledgeable, friendly, no pressure, straight facts and truly helped me make the decision...again in a no pressure way. I will definitely return in the future as they are never pushy and want to help in any way
Steve Rodgers really Goes Beyond and Thats why I cherish Him at Galpin”s Dealership. Period
Jonny Kramer is hands down the best! He’s helped me with cars and always takes great care of me. Super knowledgeable, honest, and easy to work with. I refer all my friends and family to him because I know they’ll be in good hands 🚗👏
Jonny delivered true white-glove service. I bought a 2026 Range Rover Sport from him in January, and the whole process was seamless—from test driving a few options to wrapping up financing in under two hours. He even personally delivered the car to my home the same day so I wouldn’t miss an event. Hands down the easiest car-buying experience I’ve ever had. Thanks, Jonny—I love my new car!
Great experience at this dealership, got my dream car. Johnny was great. Thank you so much.
Johnny Kramer makes buying a car such a pleasure. His good nature, patience, and knowledge of cars and inventory make the process seamless and enjoyable. We’ve been to a lot of car dealerships over the years, but always come back to Johnny. He’s the best.
Jonny Kramer is the best. We have purchased or leased 5 vehicles over the past 20 years from Jonny and Galpin. His understanding of the huge Galpin inventory has allowed him to present and deliver the best, most affordable vehicles to us and our family. He listens to our needs and delivers on what he promises. I will never go to another dealership. Jonny and Galpin deliver exceptional products and joyful experiences. Thank you Jonny!
Jonny Kramer sold me an amazing car he helped get just what I wanted and needed! He's incredible 😲 .
Just bought a CPO Mazda for my daughter. The experience could not have been more professional or friendly. Justin Permijo provided excellent guidance to us and Fernando Ramirez provided what can only be called "White Glove" service for concerned parents and nervous daughter! He was patient to a fault and always very friendly and knowledgeable.
Steve Rodgers was amazing help during the process of leasing a car for the first time. 1 year later and he’s still just as helpful whenever I have car-related questions! Me and my 2025 Honda thank him!
Steve is Amazing , he makes sure our family has a stress free car shopping experience everytime. We have bought multiple cars from Galpin through Steve and he has always taken care of us even after the sales . Two thumbs up !
Wow where can I start! Steve Rodgers my car whisper! I told him what I wanted and he went way above and beyond my expectations!!! He had such patients with me and made me feel comfortable every step of the way. Being a female not knowing a lot about purchasing a car or SUV, I completely trusted him to guide me and I found the perfect vehicle.. I'm beyond happy and totally satisfied,
When my car finally called it quits, Steve stepped in without hesitation. He was proactive, patient, and genuinely invested in making sure we landed in the right situation not just a sale. He took the time to understand what mattered to us, stayed within budget, and presented thoughtful options without any pressure. What really stood out was how much he cared about the outcome and our peace of mind throughout the process. It’s rare to find someone who operates with that level of integrity and selflessness. Couldn’t recommend Steve more highly.
Steve was so incredibly helpful! My husband’s old car completely gave out and left him stranded. He called Steve who then immediately jumped into action! He helped us find the most perfect car, both in price range & aesthetic! My husband usually takes a long time to decide things, but Steve really gave us the best options & was so kind throughout the process. We ended up purchasing that very same day! Thank you so much Steve!
Steve is amazing. I am a new CA resident and Steve was able to go above and beyond to get me my dream car. I really appreciate the time and efficiency that went into the process, and everyone at Galpin who helped close the deal! Would not hesitate to recommend to my friends.
Great experience buying my car here! Steve was knowledgeable, patient and very helpful. Highly recommend!
I found a vehicle I was interested in & spoke with salesman Johnny Kramer to get more details. I wasn’t able come to dealership for several days, so Johnny kept me updated every few days letting me know the vehicle was still in stock waiting for me to purchase. Finally made it in Sunday & met with Johnny & had the transaction closed and keys in hand in less than hour. I’ve purchased several cars the past few years, and my experience at Land Rover Van Nuys has been one of the most memorable ones to date. From ... Read More DealerRater - Jan 3, 2026
Jonny has leased us 9 cars over the years. The car I got when my son was an infant and then recently, his car when he got his license! We would never go to anyone else. He treats us like family and makes the process as easy and quick as possible while still being on top of every small detail.
I have been leasing my cars from Galpin for over 20 years. Jonny never disappoints, he always goes above and beyond the call of duty to make the experience a good one. On more than one occasion Jonny has ordered Thai food while we waited for paperwork to be done. I've also referred friends to Jonny and he's taken excellent care of them, even when they're on a budget!
Absolutely the smoothest purchase of a vehicle in my life. My salesman Johnny was a straight shooter and I really appreciated that. Unreal the deal I got on my Genesis, thanks Johnny 😁
This dealership and management has been delightful to work with. They go above and beyond to keep customers comfortable
My experience with Justin Permijo at Land Rover was outstanding from start to finish. He consistently demonstrated professionalism, honesty, and genuine kindness throughout the entire process. His product knowledge and attention to detail made it easy to make informed decisions, and his communication was always clear and timely.
Justin Permijo is the absolute most amazing person and dealer I have ever worked with. He is responsive, attentive, and always has customers best interest in mind.
Jonny is the man!!! Not only was he very professional and HONEST right from the get go, you could tell he knows what he is doing when it comes to the customers experience! Jonny didn’t just stay at work late to help us, he waited at the dealer until the MIDDLE OF THE FREAKING NIGHT! 12 AM PEOPLE. Just too personally hand this car over to us when we had issues getting there on time. Bro I don’t know anybody who would do that for a car less than 20k. No matter who you are he will be there ... Read More DealerRater - Nov 6, 2025
I had a fantastic experience at the Range Rover dealership thanks to Jonny Kramer. I purchased a Range Rover SE P400, and Jonny made the entire process smooth and enjoyable. He was incredibly knowledgeable about the car, walked me through all the features, and took the time to clearly answer every question I had. His approach was professional, patient, and genuinely helpful—never pushy. I truly appreciated how effortless he made everything from the test drive to the final delivery. If you’re looking for someone who knows the product inside and out and truly cares about customer satisfaction, I ... Read More DealerRater - Nov 4, 2025
Loyal for Life Thanks to Jonny Kramer & the Galpin Family
I’ve known Jonny Kramer for almost 15 years and have worked with him on six different leases — and every single experience has been beyond amazing. Jonny goes above and beyond every time, making sure I get exactly what I need with honesty, care, and incredible attention to detail.
He’s not just a salesman — he’s family. He even includes my daughter in the experience, rolling out the red carpet and making her feel like part of the Galpin magic — truly other-worldly!
Jonny’s professionalism, integrity, and heart have ... Read More DealerRater - Nov 4, 2025
We've had some terrible experiences at other dealerships and Arnold Chaparro really turned it around for us. He was very professional, prompt and very proactive with our needs. Arnold truly went above and beyond, making the entire process seamless - it was the best experience! Will definitely be coming back for any future purchases 🙂
I purchased a Lotus Emira from Galpin Lotus in June 2025, expecting the premium treatment that should come with a high end vehicle. Instead, I was falsely accused of identity fraud by their sales manager, David Choi. based solely on a minor discrepancy in the phone number listed on my loan application and a missed call. I had clearly explained, both verbally and in writing, that due to my limited English, my husband handled the application process and used his contact information with full transparency.
Rather than seeking clarification, Mr. David Choi addressed me in an aggressive, accusatory, and intimidating manner. ... Read More DealerRater - Jun 30, 2025
I cancelled a service contract last December, but still getting payouts on my credit card because the finance department can't or won't DO THEIR JOB. Safe Guard Int'l cancelled the service and issued a check to Land Rover Jaguar Van Nuys last December, but this dealer has yet to pay off Budco Financial who keeps billing me for the cancelled service. I have done three rounds of phone calls / on hold, note taking, etc. with each of the parties including 1 Budco, 2 Safe Guard, and 3 finance department of Land Rover Jaguar Van Nuys—each telling me the account ... Read More DealerRater - Jan 17, 2025
Pulled a hard credit inquiry on a POTENTIAL car purchase and then ghosted me. Luckily I'm a 800 scorer that the inquiry doesn't hurt. Got my car a week later elsewhere.
I would NOT recommend this service department to anyone. Not sure what has happened to this place but Robert in service is an unreliable, unethical and the ultimate company man. Scheduled a service and reiterated multiple times I need a loaner, I get there at 9am, he looks over my needs and after realizing there isn’t money to be made, he tells me he doesn’t have a loaner car anymore. Made an ordeal over a loaner that I needed to get to work and pick up kids while they did warranty work on my car. This isn’t ... Read More DealerRater - Oct 12, 2023
These people have had my vehicle in service for over 100 days. They do not answer their phone. They do not answer their email. Their service department is nonexistent. I am in active litigation against these clowns for stealing my property. Do not buy a Jaguar unless you wish to suffer greatly.
I just spent seven or eight minutes walking through your entire dealership at three times no one spoke to me I guess as a black man I don't have the complexion for the connection then I went and sat my car a minute or two went back inside and again no one offered any assistance
This is my second lease with the team at Galpin lead by Eric Felder. Eric's consistent professionalism, courtesy, and service is a major reason why I keep returning. They make me feel valued and my business apreciated. He walked me through every step and made sure I had total clarity throughout the process.
The guys there were so nice even to the English guy in Finance sorry I cannot remember his name Harry did a lot of negotiating for us with our grandson and Arnold carried out all the aftermath with us amazing thank you all so much the Egans
6/7/2019
Eric Felder of Glapin is a pleasure to work with!!! I highly recommend him, and this is why .....
I had an excellent experience dealing with Galpin Jaguar because of Eric and his professionalism and competitiveness in getting me the best price on my New Jaguar F Pace lease.
Most importantly, his professionalism and customer sevice is unmatched.
Thank you again, Eric, for a stress free vehicle leasing process and a price that couldn't be beat .I will be referring many friends and family your way for your honest and competitive business practice. And of course, I love my New ... Read More DealerRater - Dec 2, 2019
I am very gratuful for the attention and follow up I recieved from my Preferred agent Mr. Eric Felder! Mr. Felder has a way of making you feel like your the only cilent even though we know eveyone who steps in the door gravitates to him. He's professional and makes sure he offers the best for each client and not a stock serivce offering, and he does it with a sincere smile!!! If your looking to buy or lease, I highly recommend that you see for your self the talent and first class service rendered by Mr. Felder.
P.... Read More DealerRater - Sep 1, 2019
George Martinez in my opinion is the worst salesman ever. STAY AWAY FROM THIS DEALER AND THIS SALESMAN. EVEN IF THE CAR HAS AN ISSUE THEY WILL NOT DISCLOSE IT TO YOU.
Galpin Jaguar salesman Todd Kessler rocks! No stress buying from a consummate pro! The whole experience fantastic! Plus I love my 2019 Jaguar F-Pace S!
I was in search of a new car and scoured all over SoCal to find the best deal and the best car salesman. I got both at Galpin Jaguar. I worked with Todd Kessler and through the ENTIRE car buying process he was courteous, responsive and informative. He fought to get me the best deal possible. He spent weeks working with me and was patient and kind every step of the way. I'm a satisfied customer and will be back in the future. Todd was a pleasure to work with and I would wholeheartedly recommend him to family and ... Read More DealerRater - Dec 30, 2018
The worst car buying experience of my life. It should have been bought back by Galpin immedisteky under the lemon law. The transmission went out at 12000 miles. The gasoline tanks went out at 16000 miles. The blower motor went out at 27,000 miles. The first compressor went out at 34,000 miles. Now the compressor is going out at 54,000 miles. This is the worst piece of crap I have ever bought from any dealer. I tried to get a hold of Mr. Bachman today and neither he or his assistant picks up the phone. I will try again on Monday. They want to charge ... Read More DealerRater - Oct 6, 2018
Galpin Jaguar is simply amazing! Their "culture" is based on customer satisfaction and I can attest that I'm beyond satisfied with the top tier service that I received from the time that I walked in the door and special ordered my car to the time that my new Jag XE R-Sport was delivered. BTW, I'm a repeat customer thanks in no small part to VIP sales rep Eric Felder who is the most amazing auto sales person that I have ever dealt with -- and there have been many. I heartily recommend Galpin and suggest that ... Read More DealerRater - May 20, 2018
this is the one and only car dealership that you need to go for all your car or truck purchase they are simply the best and truhly the largest dealer in USA
i leased a 2018 Volvo last week and deal was very sweet ,financing the beat and sales and service experience was absolutely nice ,warm and VIP treatments
salesman Todd Kessler was very nice ,kmowelagble and very helpful with showing the car explaining all the futures ,packages and options i was very satisfied with the deal and sales team
happy with my new car so go there and they make ... Read More DealerRater - Feb 27, 2018
I just went in a few weeks ago with my lease that was ending soon. I've had the pleasure of working with Ivan Merino for the past 6 years. He has helped me lease 3 cars already and the process was so easy. Thank you ivan for everything and all your knowledge. I highly recommend him.
It sucks that I have to give this place one star, because it's only due to one terrible encounter with one person.
I got a letter in the mail about my Jag having a recall. So I call the number to make an appointment to take it in. The guy on the phone was very nice! We set it up for the following Monday.
It's now Monday and I get there on time for my appointment. The girl there gets a service advisor and he tells me I'm not on the list for appointments. Mistakes happen I ... Read More DealerRater - Apr 25, 2017
I decided to visit Galpin Jaguar after 20 years of Porsche ownership. The thing that was as impressive as the car itself (F-Type R) was both the immediate hospitality I experienced from everyone on the staff (I was stopped often to be asked if I need help) and the outstanding service and knowledge base displayed by the sales team I ended up working with, Willie and Matthew. Professional, smart and right to the point. Excellent experience. Converted me to Jag!
Our sales consultant Gary Kessler is absolutely fabulous. He is the reason we're repeat customers. Gary makes the whole process of purchasing a car so easy from start to finish. He's knowledge and expertise is what makes him stand out at the dealership. If you need to purchase a premier car at Galpin Gary is the person to as for.
I recently purchased a new 2016 Jaguar XJL from Galpin Jaguar. It was my second Jag purchase from Galpin and it couldn't have been smoother. Sales Advisor Eric Felder was top notch and guided me through the entire process flawlessly from selection through delivery. I got a fantastic deal and paperwork was about as easy as it could be.
I love the car and Eric has been fantastic checking in with me to see how everything is going. He went above and beyond to the point of dropping some paperwork off at my home!!!
Thank you Eric and Galpin for ... Read More DealerRater - Nov 28, 2016
I had a wonderful and memorable experience working with both Oliver Baggaley and Willie Darwich, they make a great team and know the product well. Thank you
We recently purchased a Jaguar w/Eric Felder, in all my years of purchasing cars, this was the easiest transition for our trade to our new. I spoke w/Eric, set an appointment, bought a car. Eric's customer service, knowledge and patience was pure excellence and I'm not easy to please, but he pushed past all my reservations and I'm a happy customer, I'm honored to be a part of the Galpin family!
The absolute best car buying experience of my life. My sales person (Andrew Aul) was kind, knowledgeable and exceptionally good at his job! The best!
We needed an inexpensive, small to medium-sized entry-level car for my wife. Not finding what we were looking for, we decided to look for a Jaguar again; this time the new XE.
This would be my fourth Jaguar in 27 years; I am very happy with my current, 232,000-mile Jaguar XJ8. (I typically get my cars when the model comes out and drive these for 10-13 years or 215,000-250,000 miles).
We decided on the XE, because it was reasonably priced and had great reviews. Since I could not locate the color my wife likes locally (we did an on-line search), we ... Read More DealerRater - Nov 5, 2016
I have recently enjoyed a most pleasant experience with a friendly, knowledgeable, responsive and expedient Sales representative - Justin Permijo. He had made buying a car an easy, fun and unexpectedly pleasant process. I feel that I've made a lasting friend who will support my post-acquisition needs for as long as I own my Galpin vehicle!!!
I dealt with Andrew Aul over the course of my car buying experience. He was friendly, helpful, and knowledgeable from beginning to end. 10/10 would recommend. I will definitely buy from him again in the future.
Vaughan was great ! So helpful. He made sure I was able to get my dream car . Everyone at the dealership is so nice. Make sure to ask for Vaughan he is the best!
SUCH A PLEASURE DOING BUSINESS WITH LANA KRIZKI AND JUST P. CAN'T THANK THESE 2 ENOUGH FOR THEIR HELP. VERY GENEROUS AND HELPFUL WHEN IT COMES TO PRICING AND GETTING YOU IN THE RIGHT CAR AT THE RIGHT PRICE. THEY WILL WORK AROUND THE CLOCK TO MAKE YOU HAPPY. I PERSONALLY GUARANTEE THIS. GO SEE THEM WHEN YOU ARE AT GALPIN PREMIER PROMISE YOU WONT BE DISAPPOINTED.
I bought a 2017 Jaguar XE from Galpin Premier about a month ago. After my experience there, I felt the need to write a brief review. Eric Felder is by far the most amazing car sales executive I've ever been in contact with. He assisted me in finding the right vehicle for my daughter for her first car. He assisted my wife in moving from an SUV, which she loved, to a sedan that, even after about 4 months, still finds a way to bring it up in conversation as often as she can. He got my son his first new ... Read More DealerRater - Aug 24, 2016
I have purchased nearly 25 new cars over time and dealt with at least as many sales people. Eric Felder at Galpin Jaguar is the best I have encountered. He has a very detailed knowledge of the product but more important a very high EQ (emotional quotient). The car sale process is never easy and rarely if ever enjoyable. Eric helped make it enjoyable for me.
When I walked into Galpin Volvo today I wasn't sure what car I had decided on but I was sure of the color, Red, I always have red cars following in my fathers footsteps. I had been to 2 other dealers looking at several different kinds of cars. I knew I was interested in a Volvo but not sure what model so that's what I came in to do, to test drive a Volvo. After finding out the cars I liked didn't come in red, I was ready to walk but that's when our sales person, Justin ... Read More DealerRater - Aug 14, 2016
Had an absolutely great morning at Galpin Premier exploring and test driving potential SUVs. The showroom is lovely and the service is outstanding ... Justin Permijo in particular is friendly, knowledgeable, & an overall joy to work with.
We arrived as the dealership was about to close and Justin Alexander Permijo was excited to stay and take us for a test drive and walk thru all of our questions regarding different vehicles galpin offers. He was very knowledgeable and informative.
A few days ago, I went to Galpin Premier Collection to check out a couple of Jaguar F Types and the Aston Martin Vantage. Lana K. and Justin P. both took me out for a spin. They are very cool ..... relaxed and friendly! After the test drive, we hung out in the secret James Bond room. I was provided with a few brochures and we talked about my options. I did some additional research and now I'm thinking about building a new Vanquish. If you're looking for a Jaguar, Aston Martin, Volvo or Lincoln ..... visit Galpin and ask ... Read More DealerRater - Aug 13, 2016
We are so pleased with the impeccable customer service Justin Permijo provide throughout this process of car shopping. He is extremely knowledgeable and always had a friendly approach in making sure we were satisfied customers! I will definitely be sending anyone Justin's way, love the car and awesome service!
Vaughan Talor at Galpin Jaguar made the process easy and painless and was with me every step of the way. I will never go anywhere else to buy or lease a car.
I would to like to give HUGE shout out to Justin Premijo and Lana Krizki of Galphin Lincoln. I decided to treat myself to a luxury vehicle. I had been looking for a couple of months testing every Luxury SUV out there. Nothing was really doing it for me. After seeing countless Matthew McConaughey commercials I decided to give Lincoln and Jaguar a try. I was very up front with Justin and Lana about my needs wants and more importantly no rush. I was not pressured I any way. They were knowledgeable, professional and friendly. They not only helped me ... Read More DealerRater - Aug 11, 2016
Justin Permijo made my whole experience at Galpin very pleasant. He knows exactly how to treat a customer and really made me feel comfortable. He went above and beyond to get me exactly what I wanted for a price within my budget. Justin was great; I will be doing all my future buys with Galpin and Justin.
My husband and I bought our very first car together at Galpin. I was really hesitant because we both have never purchased a brand new vehicle from a dealership before. We had the pleasure of meeting Ivan Merino and Justin Permijo at the dealership and both of these gentlemen welcomed us warmly. Upon arrival we were taken to a licensed Starbucks that was on site and our entire order was complimentary. Mr. Permijo told us about the different cars that were new and offered to let us take whatever we wanted for a test drive without any hesitation. We were ... Read More DealerRater - Aug 9, 2016
Just bought a Jaguar and Justin Permijo was the best. Great service and a great experience! He was attentive and patient and not pushy at all. Would buy from Galpin and Justin again.
Justin Permijo has been a great help in my shopping experience at Galpin. His expert knowledge of Galpin cars and trucks helped me decide which vehicle to purchase.
I recently purchased a 2017 Lincoln Mkz for an astounding price!!! I'm blown away. I walked into the Galpin Dealership with the intentions of buying another Mazda 6. However the sales manager Jeremy convinced me to buy a Mkz. One of the best choices I've made thus ! far!! My salesman Justin Permijo was very helpful! We test drove a few cars and he also guided me through the purchasing process. He also showed me a lot of the features on my car before I drove off the lot. If you ever need a salesman that's professional, yet comedic at ... Read More DealerRater - Aug 2, 2016
Having owned Jaguars for years and having purchased from Galpin Motors before, I was not surprised when I received thorough employee attention and was able to view a wide selection of Jaguars. I was particular in the category that I was seeking and Jonathon Kramer was an extremely helpful salesman who "pulled a rabbit out of a hat for me". When leaving with my choice of Jaguar, Pablo so patiently instructed me in the "electronic technology" of the car that I had very little need later to refer to the car's manual.
We ordered our car in January; it finally came in and we took delivery on June 12th. We had the best purchase experience with Anthony Shahan and David Choi. It was a pleasure doing business with them,
I leased a Jaguar through Galpin Jaguar and had a great experience. The deal was unbeatable, the customer service was tremendous. I highly recommend Galpin Jaguar.
Outstanding dealer. The salesman "Dev" is a professional with great people skills. I received an even better deal on the price of the car than I expected.
Purchasing a new car is very emotional and it was so nice to have a relaxing experience. We will definitely make this our go to care dealership.
The first that we walked in we felt the warmth atmosphere and very friendly sales associates. Allan Chiha gave us the best possible information regarding lease and purchase programs available. we are very satisfied with his services.
I highly recommend this dealership as our Salesman Allan Chiha asked what we thought of what we had seen so far and my husband said I can't make up my mind because everyone that works here is so nice and knowledgeable!. We will definitely come back in the future to do business here as this is our 3rd purchase so far.
Galpin Jaguar is simply the best Jaguar dealership I have ever encountered, period. Praise indeed, as I a have owned 5 Jaguars , purchased across the country , from Florida, to Texas to Southern California. David Choi, Sales Manager and Matthew Parsons ,Brand Manager are exceptional executives with a no fuss, straight to the point , get it done attitude. I have serviced my cars at Galpin for over 15 years , Vic and Brian in service are incredibly caring and diligent. Free Starbucks too!! The best Jaguar dealership in the USA!!
We are extremely happing with our new Jaguar!!! Michael & Josh were very professional and provided excellent service! They were both very helpful. Thank you for a great buying experience.
The representatives were very knowledgeable and professional! Matthew spent considerable time with my wife and me to be to be sure we were very comfortable with the many features and controls of the new Jaguar XF. Tony was comprehensive in explaining the service and financial matters!
issues have been resolved by Galpin and customers is satisfied that Galpin has reprimanded and educated their sales staff to prevent this issue from happening again.
I had a great first experienced when I visited Galpin Ford this June. I was very apprehensive about going to a dealer to purchase a car but I am very glad I went. The galpin Jaguar and Mazda staff were friendly and welcomed me with a smile. Ivan Merino-the sales men who helped me provided me with information and choices. I am very happy with my new 2013 Mazda. Thank you Galpin Ford!
This was my 5th purchase from Galpin, it's always a great experence. Everyone is so helpful and friendly, they really go out of their way to make there customers happy. Galpin has the nicest car dealership I've ever been in, very nice and clean. I couldn't believe the inventory they have, so many cars to choose from. I have recommended Galpin to all my friends and family. I can't wait to go back!
My purchase of a used Jaguar was facilitated by a great group of people at this dealership. It was quickly processed amid the Thanksgiving weekend rush. Henrick Einfeldt was very thorough in his explanations of features and details of the car, and Valerie was excellent to deal with in the business office. Thank you
I commend all who helped to make our car shopping experience fun, exciting an completely a positive experience. Taylor and Gary were fabulous! Their patience and understanding was remarkable. They both showed a sense of humor and created a easy going atmosphere for us. Although we had to spend many hours at Galpin, the time flew by and never felt like an afternoon was spent anguishing over a major purchase.
Gary was so kind to give me a private lesson in Nav 101A.. I think I got the hang of it right away!
Many thanks again for pointing us in ... Read More DealerRater - Oct 9, 2012
I have purchased many vehicles, and Galpin was by far the best experience. They had a tremendous selection, the people were knowledgeable, and the best part is that I got a great deal! I strongly recommend Galpin for any automotive needs - Great service, great attitude, great price!
Awesome team and a great experience for a second time around. My service advisor, Mr. Ponce, is very thorough and highly skilled. I recommend this dealership.
This is my 3rd purchase from Galpin and it was the best experience I’ve had this far. Willie was very informative, knowledgeable and professional. This made purchasing the Jaguar XF so easy for me. I will refer everyone I know to Willie! Thank you Galpin and Thank you Willie Darwich!!!!
The sale person and The manager that I deal with are fantastic people. They listen to what you want and then they do everything possible to give you the best deal. They both go the extra mile to get it right, what wonderful team.
The service personnel are fantastic. I deal with the Volvo service manager and Jaguar service manager, again they are the best.
They do everything possible to get the things done right the first time and they do. They even check things out for you and infom you what you might need to do on your next ... Read More DealerRater - Aug 29, 2012
I had a very plea ant experience with the above mentioned men. They tok care of returning my leased car and gave me a great price for the lease of my new car. They helped me with extra care in fixing all the settings of my new car. I appreciate their help so much because I am not good at anything technical. Thank them for the wonderful service I received. Mary Joan Procop